Due to Coronavirus, Standard and DPD Deliveries will take longer than specified. Please be patient awaiting your delivery.
Recorded Delivery (Royal Mail)
- UK – Free delivery on orders over £39.99. Delivery takes 3 – 5 working days.
- EU – Free delivery on orders over £50.00. Delivery takes 5 – 7 working days.
- Rest of the world – Free delivery on orders over £100.00. Delivery takes 5 – 10 working days.
- Parcels weighing over 2kg will be sent by DPD.
- A tracking number is sent for you to track your order.
DPD Next Day Delivery – If Available
- Next Day Delivery on orders placed before Midday Monday – Friday.
- Overnight Delivery is placed after Midday Monday – Friday.
- Weekend Delivery is placed after After 5 pm on Friday – Sunday.
- DPD Delivery £9.99.
- Please email for Next Day Delivery so we can help with your order.
All products are shipped discreetly in a brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the doorstep or with neighbours unless stated.
Please ensure you contact us before returning any items that are damaged / faulty.
It is appropriate that the consumer controls the delivery to verify it is accurate and error-free. At the complaint, the customer contacts Bedroom Taboo and gives relevant information and the reason for the complaint, in an email.
- Contact us before returning any items.
- We only refund damaged / faulty goods only.
- The product must be in a new condition, with tags on, in the original packaging, unworn.
- We do not exchange or refund for unwanted items, the wrong colour or the wrong size ordered.
- Please return to the stated address emailed to you within 14 days of delivery.
You must return the product within 14 days of delivery. The product must be in a new condition, with tags on, in the original packaging, unworn. If the product is defaced, worn or used, the product will not be refunded. Make sure you include contact details with the return and if possible, please provide a tracking number of the product being sent. Bedroom Taboo suggest that you get a receipt of your return with a tracking number, as it makes it easier to follow the shipment if necessary.
Bedroom Taboo will make a refund of eligible returns minus the postage through the same payment process that you used for your order. If you paid by invoice, we will need your bank details to transfer the money back to. The easiest way is to email it to us with a brief description of your case. Refunds are sent once the order has been received and eligible for a refund.
Returning A Package
Bedroom Taboo is not responsible for any return postage charges made. This is the responsibility of the customer.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should report it immediately to us. Take photos of the damage to the product and packaging for evidence.
Parcels that are not collected from your local depot within 5 days – DPD/7 days – Royal Mail, will be returned to us and a refund minus the Delivery fee will be refunded. Bedroom Taboo reserves the right to charge you a handling fee to cover return shipping and freight companies administrative costs.